I have been working with Jim Coogan on this project since day one and his leadership and support has been top notch. We’ll bring this home.

I just want you to know how very much you are appreciated and valued. Thank you for always going above and beyond!!

Respectfully,

 - Daren Magness

It seems as if I am always thanking you for the excellence you bring to the JMA Solutions contract each /and every day. No task is insurmountable to you. Your “can-do” attitude is valuable and greatly appreciated. You tackle every initiative and requirement in the most professional, expeditious, and respectful manner. Because of your resourcefulness, we have been able to attract and employ the most talented people for the job. Every project has been firmly managed with little or no risk or surprises. It is rare that a contract is so highly regarded.

I just want you to know how very much you are appreciated and valued. Thank you for always going above and beyond!!

Regards,

 - Ann Ryon, Management and Program Analyst (COR II)

I wanted to take the time to let you know how much we appreciate the work your team did on the ARSR insulation repairs. Tim is very appreciative of the team installing a water line to the tower in order to maintain the TCS coils for cleaning. This may be something to add in for any future work done at ARSR sites. Tim is a very particular person and rarely gives praise for other peoples work. He mentioned they went above and beyond which seems to be a rarity in today’s world. The crew should be proud of their work and receive acknowledgement that their efforts have not went unnoticed.

Thanks,

 - Steven G. Reisch, Charleston SSC Manager

With maintenance costs rising and budgets shrinking, the Site Services Team has struggled in the last few years to meet the maintenance requirements of an aging radar infrastructure.

JMA analyzed the processes and procedures of the Site Services Team and helped the Team reconceive a new way of doing business.

The results were nothing short of astounding! When comparing the costs from the previous two years to the cost of the team’s 2016 activities, a 38% efficiency improvement was realized. This improvement resulted in a net savings of $947,113. The Team accomplished 60% more major repairs, reduced minor maintenance activities by 40%, and reduced minor maintenance costs by 70%. For the first time in a decade, the Site Services Team accomplished the required inspections at all 42 scheduled radar facilities. The Team ultimately accomplished many more taskings than previous years for significantly less funding.

 - Ken J. Harris, FAA NAS Defense Programs (NDP)